Privacy Policy

KQ Furniture LLC (“KQ Furniture,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit kqfurniture.com, shop with us, or contact us, how we use it, and the choices and rights you have.

LAST UPDATED OCTOBER 8, 2026

Information We Collect

INFORMATION YOU GIVE US

Name, email address, phone number, and billing and delivery addresses
Order details, delivery preferences, and pickup arrangements
Messages you send us, including photos for damage or return claims
Account information if you create an account, and your email if you subscribe to updates

PAYMENT INFORMATION

Payments are processed by our third-party payment providers. We do not store your full card number on our systems.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we and our website platform may automatically collect information such as your IP address, browser and device type, pages viewed, and how you arrived at our site, using cookies and similar technologies.

How We Use Your Information

To process, deliver, and support your orders, returns, and pickups
To communicate with you about your order, delivery scheduling, and customer service
To send marketing emails, only if you choose to subscribe
To operate, secure, and improve our website and prevent fraud
To comply with legal obligations and enforce our terms

Marketing Emails

If you subscribe, we may send you news about new collections and promotions. You can unsubscribe at any time using the link in any marketing email or by contacting us. We will still send you messages related to your orders.

How We Share Information

We share personal information only as needed to run our business, including with:

Our website and e-commerce platform provider (Wix) and payment processors
Delivery carriers and local delivery partners who bring your furniture to you
Financing providers, such as Affirm or Klarna, if you choose to use them
Service providers who help us with email, analytics, and customer support
Authorities or other parties when required by law or to protect our rights

We do not sell your personal information.

Cookies help our website function, remember your cart, and understand how visitors use the site. You can control or delete cookies through your browser settings. Some features may not work properly if cookies are disabled.

Your California Privacy Rights

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Request a copy of your personal information
Request that we correct or delete your personal information
Opt out of the sale or sharing of personal information (we do not sell your personal information)
Not be discriminated against for exercising your privacy rights

To make a request, email us at kqhomefurniture@gmail.com or write to us at the address below. We may need to verify your identity before responding. We honor Global Privacy Control signals where required by law.

Data Retention & Security

We keep personal information for as long as needed to fulfill orders, provide support, and meet legal, tax, and accounting requirements. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children

Our website is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

KQ Furniture LLC

16023 Arrow Highway, Suites D & E
Irwindale, CA 91706

kqhomefurniture@gmail.com